As some Purple and Red Line riders have noticed in recent days, Metro is in the process of converting ticket machines at stations to TAP only. That means that all paper tickets will disappear except for Metro to Muni transfers.
The conversion has taken place at ten subway stations and will continue in coming weeks to include all Metro Rail stations, as well as the Orange Line and any other Metro ticket vending machines in the area.
The bottom line: If you don’t currently have a TAP card, you will need one in order to pay fares at Metro Rail and Orange Line stations. (Please see below for more information for Metrolink riders).The ticket machines are being converted to TAP as a prelude to locking the turnstiles at some Metro Rail stations. The first gates are expected to be locked later in 2012.
When the ticket machines in stations are converted, Metro staff will be on hand for a few days to help customers with any issues. Staff are also handing out free TAP cards immediately after the machines are converted.
TAP cards are also available at Metro Customer Centers, online at taptogo.net, at 866-TAPTOGO or at one of over 500 pass sales locations throughout the Los Angeles area,
•For those transferring from Muni bus lines to Metro: Starting in September, when you purchase the transfer on the bus you will be given a transfer on a paper TAP card to pay your fare on Metro rail.
•For those transferring from Metro to a Muni bus: The Metro ticket vending machine will issue you a paper transfer that you can use when boarding a Muni bus. You will still need a TAP card for the Metro part of your journey.
•For Metrolink ticket holders: Your Metrolink paper ticket is still good for entry to the Metro system. Metro and Metrolink continue to work on the best way to get Metrolink on the TAP system.
•For EZ transit pass holders, an EZ transit pass on a TAP card will be available for purchase beginning with September pass sales. It’s a hybrid pass on a TAP card with a sticker. Tap the card on systems that accept TAP and show the pass on all other participating bus lines.
As the ticket machines are being converted, Metro is working to inform riders of the changes. Brochures have been put on buses, banners are hanging in rail stations and there are scrolling message signs on the ticket machines. You can find updated conversion information on our TAP fare pages on Metro.net.