The Expo Line opened in late April and since then we’ve received a steady trickle of comments from Metro customers saying that it’s difficult to differentiate Expo Line and Blue Line trains at the two stations they share — 7th/Metro Center and Pico.
A few passengers have even complained of getting on the wrong train and realizing the mistake too late.
As some of you have likely noticed, Metro is working to improve the situation. Among the improvements being:
•Improved announcements on both trains and stations.
•Signs on trains that are more easily visible — Long Beach means it’s a Blue Line train, Culver City signifies an Expo train.
•Better signage at 7th/Metro Center showing patrons where to board Blue Line and Expo Line trains. Both trains use platform 2 on the upper level. The lower level is for Red and Purple Line subway trains.
•Maps and information are being added adjacent to platforms and an alphanumeric system — the ‘E’ — is being introduced to help distinguish the two lines.
Have you noticed any of the improvements? Are they helping? Comment please.