It’s been almost a year since our last open call for questions relating to TAP, and since then a few significant milestones have been reached.
- The most frequently asked question last year was, “Why isn’t there a cash purse available?” As regular readers know, cash purse – officially referred to as stored value – is now available and value can be added at all Metro ticket vending machines as well as online at taptogo.net.
- Another big question from last year, “What’s the easiest way to get a day pass on a TAP card?” now has a better answer. TAP cards are now available for direct purchase at 22 ticket vending machines across the Metro system. Simply indicate you’d like to purchase a TAP card, choose an amount of value to add or a pass type, swipe your credit card or insert cash and voilà, a shiny new TAP card is spit out of the machine.
With these achievements have come a new set of questions that have popped up in various comment threads and on Twitter. We’d like to use this post to gather your questions so that we can present them to TAP staff and get a new set of answers.
With that in mind, leave your question as a comment to this post or, if you’re old school, send you question to firstname.lastname@example.org.